Privacy Policy

Introduction

Welcome to Delta Group Team. We are committed to protecting the privacy and personal information of our visitors, supporters, students, customers, and community members. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services and activities.

Delta Group Team is a combined platform representing multiple initiatives and divisions including:

  • Delta Group of Institutions
  • Nath Magical Entertainers
  • HANDS Charitable Trust
  • Delta Creation
  • The Kerala CSR

Our activities focus on education, social awareness, CSR initiatives, charitable programs, creative media, children’s development products, and community engagement across Kerala and India.


1. Information We Collect

1.1 Personal Information

We may collect personal information voluntarily provided by users through:

  • Contact forms
  • Event registrations
  • Feedback forms
  • Service inquiries

This information may include:

  • Name
  • Email Address
  • Phone Number
  • City or Location
  • Messages or inquiries submitted by users

1.2 Automatically Collected Information

When users visit our website, certain information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Website Usage Statistics

This data helps improve website performance, security, and user experience.


2. How We Use Your Information

The collected information may be used for:

  • Responding to inquiries and communication requests
  • Improving our website and services
  • Providing updates about awareness programs, CSR activities, educational initiatives, and events
  • Improving website security and performance
  • Understanding visitor engagement and website traffic

3. Information Sharing

We respect user privacy and do not sell or trade personal information.

Information may only be shared:

  • With trusted technical or service providers helping operate the website
  • When legally required by government or law enforcement authorities
  • To protect the safety, rights, and security of our organization and users

4. Cookies and Tracking Technologies

Our website may use cookies and related technologies to improve user experience and analyze website traffic. Users can disable cookies through browser settings if preferred.


5. Data Protection and Security

We take reasonable measures to protect user information from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security of transmitted data.


6. External Links

Our website may contain links to third-party websites, social media pages, or external resources. We are not responsible for the privacy practices or content of external websites.


7. Children’s Privacy

Some of our activities focus on children’s education and development. However, we do not knowingly collect personal information from children without parental or guardian involvement where required.


8. Updates to This Policy

This Privacy Policy may be updated occasionally to reflect changes in our activities, services, or legal requirements. Updated versions will be published on this page.


9. Contact Information

If you have any questions, concerns, or inquiries regarding this Privacy Policy or our activities, you may contact us through the following details:

 

  1. E-Commerce and Online Store Privacy

Delta Creation, a division of Delta Group Team, operates the online store available on this website.

When customers place orders through our online store, we may collect additional information including:

• Billing Name
• Shipping Address
• Phone Number
• Email Address
• Order Details
• Transaction Information

This information is collected solely for:

• Processing and fulfilling orders
• Shipping and delivery of products
• Customer service and order support
• Maintaining transaction records
• Compliance with applicable legal requirements

Payment transactions may be processed through trusted third-party payment service providers. Delta Group Team does not store customers’ debit card, credit card, banking, or payment credentials on its servers.

Customer information will not be sold, rented, or shared with third parties except when required for order fulfillment, delivery services, payment processing, or legal compliance.

We take reasonable measures to protect customer information and maintain the security of online transactions.

 
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