Thank you for shopping with Delta Creation. We strive to process and deliver your orders as quickly and efficiently as possible.
Order Processing
• Orders are usually processed within 1–3 business days after order confirmation.
• Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
• Delivery within Kerala: Approximately 3–7 business days.
• Delivery across India: Approximately 5–10 business days.
Delivery times are estimates and may vary depending on location, courier services, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
• Shipping charges, if applicable, will be displayed during checkout before completing the order.
• Promotional offers with free shipping may be available from time to time.
Delivery Address
• Customers are responsible for providing accurate shipping information.
• Delta Creation will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Order Tracking
• Tracking information will be provided when available through the selected courier partner.
• Customers may contact us for assistance regarding shipment status.
Delayed or Lost Shipments
• While we work with reliable courier partners, occasional delays may occur beyond our control.
• If your order has not arrived within the expected delivery period, please contact us and we will assist in tracking the shipment.
Damaged Packages
• If you receive a damaged package, please record an unboxing video and contact us within 48 hours of delivery.
• Claims regarding damaged items may require photographs and the unboxing video for verification.
Contact Information
For shipping-related questions, please contact:
Email: deltacreationsconnect@gmail.com
Phone: +91 9562780784
Website: deltagroup.team
